FAQ

WHAT MOUNTAINS DO YOU GO TOO?

A LOT PLEASE GO BACK AND CLICK THE IDEAL DESTINATIONS LINK.

WHAT DAYS DO YOU GO TO THE MOUNTAINS?

IT’S A WORK IN PROGRESS PLEASE CHECK OUR CALENDAR.

WHAT OTHER ADVENTURES DO YOU GO ON?

A LOT PLEASE GO BACK AND CLICK ON THE OTHER IDEAL ADVENTURES LINK.

WHAT IS YOUR REGISTRATION POLICY?

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WHAT TYPE BUSES DO YOU USE?

OUR GOAL IS TO ONLY USE LUXURY CHARTERS.

WHAT OTHER TYPES TRANSPORTATION DO YOU USE?

LUXURY SPRINTERS OR OUR IDEAL CAR SHARE PROGRAM FOR OUR LOCAL ADVENTURES. PLANES FOR NON NORTH EAST ADVENTURES.

DO I NEED TO BRING ANY SPECIAL EQUIPMENT, GEAR OR ANYTHING SPECIAL?

MOSTLY JUST THE STOKE BUT FOR WINTER ADVENTURES DEFINITELY BRING WINTER CLOTHING PREFERABLY SOME TYPE OF WATERPROOFING IF POSSIBLE NOT JEANS OR SWEATS. ALSO BRING GLOVES, WINTER JACKET, HEAD COVER AND GOGGLES IF POSSIBLE. WE MIGHT OFFER SOME GEAR ON A LIMITED BASIS BUT MOST PLACES WE GO HAVE LOCAL SHOPS AND RENTALS LOCATIONS AVAILABLE FOR ALL YOUR NEEDS. FOR INFO WINTER ADVENTURES AND ALL OTHER ADVENTURES PLEASE CHECK THAT CERTAIN ADVENTURES PAGE FOR MORE INFO.

WHAT PLACES DO YOU PICK UP AT?

DOWNTOWN BROOKLYN-BARCLAYS CENTER, MSG-PENN STATION, GRAND CENTRAL TERMINAL, WILLIAMSBURG-GREENPOINT, ASTORIA-LIC, CENTRAL PARK NORTH, YANKEE STADIUM, FORDHAM PLAZA, CITI FIELD, STRATFORD-GREENWICH, NEW HAVEN, HARTFORD, SEACACUS, NEWARK.

THERE ARE DIFFERENT STOPS? WILL ME AND MY FRIEND/S BE ABLE TO SIT NEXT TO EACH OTHER?

WE OPERATE WITH SEAT RESERVATIONS. DURING THE CHECK OUT PROGRESS YOU WILL BE ASKED TO CHOOSE YOUR SEAT WHICH WILL BE YOUR SEAT FOR THE TRIP COMING AND GOING. IF YOU DON’T CHOOSE YOU WILL BE AUTO ASSIGNED YOUR SEAT. SO THE ANSWER IS YES IF THERE IS STILL 2 SEATS AVAILABLE TOGETHER AT TIME OF RESERVATION.

DO YOU DROP OFF AT SAME PLACE AS PICK UP?

YES WE WILL DROP YOU OFF AT OR AROUND THE SAME CORNERS OR AREAS AS ON THE WAY UP

ARE THERE ANY STOPS ALONG THE WAY?

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DO I NEED TO BRING A SNACKS, FOOD OR DRINKS FOR THE RIDE? IS THERE SNACKS AND DRINKS PROVIDED?

YOU ARE MORE THEN WELCOME TO BRING ANY FOOD OR SNACKS YOU WOULD LIKE. WE WILL OFFER A LITE COMPLIMENTARY SNACK IN THE MORNINGS AND SOME BEVERAGE OPTIONS ALONG THE WAY. ON OUR LUXURY BUSES WE WILL OFFER SOME ADDITIONAL SNACKS AND BEVERAGES FOR A FEE IF NEEDED. ADULT BEVERAGES WE ALSO BE AVAILABLE TO THOSE 21 AND OVER. FIRST 1 OR 2 ARE FREE DEPENDING ON LENGTH OF TRIPS.

DO YOU SERVE ALCOHOL OR SPIRITS ON YOUR TRIPS?

WE AIM OFFER ALCOHOL BEVERAGES FOR OUR LUXURY BUS AND SPRINTER SERVICES. WE WILL OFFER 1 OR 2 COMPLEMENTARY BEVERAGE/S DEPENDING ON LENGTH OF TRIP AND TRY OF DRINK. WE WILL ALSO BE OFFERING ADDITIONAL ALCOHOL FROM THE MINI BAR FOR A FEE.

WHEN & HOW DO I RECIEVE MY PRODUCTS?

YOU WILL RECEIVE A EMAIL CONFIRMATION WITH YOUR RESERVATION AND 24 HOURS BEFORE YOUR SCHEDULED TRIP WE WILL SEND YOU A QR CODE TO SCAN YOU ONTO THE BUS.

DO I NEED A QR CODE DURING PICK UP TO GET ON THE BUS?

NO YOU DO NOT NEED A QR CODE TO BOARD THE BUS. IT WOULD BE IDEAL TO MAKE THE BOARDING PROCESS MUCH QUICKER AND MORE FLUID. BUT YOU COULD BRING OR SHOW A CONFIRMATIONS OR WE CAN JUST DO THE GOOD OLD FASHION WAY AND JUST LOOK UP YOUR NAME IT WILL BE SAVED IN OUR SYSTEM.

WHAT HAPPENS IF I ONLY NEED ONE WAY TRANSPORT? DO YOU OFFER ONE WAY SERVICE?

YOU A MORE THEN WELCOME TO FIND YOUR OWN WAY TO OR FROM THE DESTINATION. BUT UNFORTUNATELY THE PRICE OF THE SEAT IS CURRENTLY RT ONLY FOR OUR BUS AND SPRINTER SERVICES. ONE WAY TRIPS MAYBE AVAILABLE THREW OUR IDEAL CAR SHARE PROGRAM THAT WOULD HAVE BE DISCUSSED WITH DRIVER.

I SEE YOU OFFER A CAR SHARE SERVICE HOW DOES THAT WORK?

WE OFFER A FORUM THAT ALLOWS IDEAL FOLKS WITH CARS THE OPPORTUNITY TO FILL THEIR EMPTY SEAT AND MAYBE HELP FILL UP THEIR GAS TANKS AND ALLOWS OTHER IDEAL FOLKS THE OPPORTUNITY TO GET TO DIFFERENT MOUNTAINS AND DESTINATIONS THAT ARE NOT ACCESSIBLE FROM THE CITY AT A MODEST PRICE. THIS IS IDEAL FOR ADVENTURERS THAT LIKE NEW AND DIFFERENT PLACES AND SEASON PASS HOLDERS ALIKE.

I SEE YOU HAVE A BACKCOUNTRY BUDDY RECRUITER. WHAT IS THAT?

THIS IS A GROUNDBREAKING TOOL THAT IS GOING TO HOPEFULLY TRANSCEND BACKCOUNTRY SNOWSPORTS AND SAVE LIVES IN THE PROCESS. BY OFFERING A FORUM SIMILAR TO OUR IDEAL CAR SHARE PROGRAM, WE WANT TO OFFER PEOPLE WITH THE SKILLS TO LINK UP WITH OTHERS WITH SIMILAR SKILLS AND ABILITIES TO GO OUT TOGETHER AND HAVE EACH OTHERS BACKS. NOT TO MENTION IT’S A PERFECT PLACE FOR THOSE MORE NOVICE LOOKING TO STEP IT UP SOME A CHANCE TO LEARN FIRST HAND FROM PROFESSIONALS DURING CLINICS AND EASIER ADVENTURES. IF YOU DON’T KNOW DON’T GO.

DO I HAVE WHAT IT TAKES FOR THE BACKCOUNTRY?

IF YOU JUST CLICKED THIS LINK THE ANSWER IS PROBABLY NOT. NO OFFENSE IT’S JUST NOT FOR US ALL. BUT IF YOUR STILL INTERESTED PLEASE GO TO THE BACKCOUNTRY BUDDY RECRUITER FORUM TO SEE WHAT IS GOING ON IN YOUR AREA.

DO YOU OFFER ANY BACKCOUNTRY CLASSES OR COURSES?

WE HOPE TO BE DOING A JACKSON HOLE STEEP AND DEEP COURSE THIS UP COMING SEASON, AS WELL AS ANY THING THAT MIGHT POP UP ON OUR BACKCOUNTRY RECRUITER FORUM.

DO YOU OF OFFER FAMILY THEMED TRIPS?

YES AT SOME POINT IN THE FUTURE WE HOPE TO OFFER FAMILY THEMED/ORIENTED TRIPS

WHAT IS THE MINIMUM AGE FOR A SOLO PASSENGER?

FOR SOLO PASSENGERS THE MINIMUM AGE IS 18 AND UP WITHOUT A PARENT OR ACCOMPANYING ADULT. UNDER CERTAIN CIRCUMSTANCES WE MIGHT HELP PEOPLE UNDER 18 ON SKI OR SNOWBOARD TEAMS GET TO THE MOUNTAINS WITH PARENTS AND COACHES CONSENT. WE BELIEVE IN THE CONTINUED GROWTH AND PROGRESSION OF ALL OUR IDEAL ADVENTURERS ON OUR IDEAL ADVENTURES. WE ARE LOOKING FOR SOME YOUNGSTERS TO MANY SUPPORT AND POSSIBLY SPONSOR.

WHAT TIME DOES THE BUS/TRASPORTATION LEAVE THE DESTINATIONS OR MOUNTAINS?

BUS AND SPRINTERS SERVICE IS USUALLY SCHEDULED TO DEPART THE MOUNTAINS AT 4:30PM SHAPE, BUT ON OCCASION WE MIGHT STAY LATER IF THE MOUNTAIN IS OPENED LATER THEN NORMAL OR OFFERS NIGHT RIDING. FOR OTHER TYPES OF TRIPS AND IDEAL ADVENTURES PLEASE CHECK YOUR ITINERARY OR THE ADVENTURES PAGE FOR MORE INFO.

WHAT TIME DOES THE BUS/TRANSPORTATION RETURN/ARRIVE BACK TO NYC AREA?

THAT DEPENDS ON YOUR TRIPS/ADVENTURES DISTANCE AND WHICH TYPE IT IS. PLEASE CHECK YOUR ITINERARY OR ADVENTURES PAGE FOR MORE INFO PLEASE.

I HAVE A PASS DO YOU OFFER ANY DEALS FOR PASS HOLDERS?

WE DO YOU NOT CURRENTLY OFFER ANYTHING OURSELVES QUITE YET BUT ARE IN THE WORKS OF A IDEAL MEMBERSHIP OF SOME SORT.

I SEE YOU RUN TRIPS OUTSIDE OF THE NORTHEAST. WHERE DO YOU GO?

AS OF NOW COLORADO, IDAHO, LAKE TAHOE, MONTANA, OREGON, UTAH, WASHINGTON, WYOMING

WHAT IF I LEAVE SOMETHING BEHIND AT THE DESTINATION OR ON THE TRANSPORTATION?

UNFORTUNATELY WE USE 3RD PARTY PROVIDERS FOR OUR LUXURY BUS AND SPRINTER SERVICES. SO ONCE WE LEAVE THE BUS WE DON’T REALLY HAVE DIRECT ACCESS IF ANY AT ALL. AS FOR OUR IDEAL CAR SHARE YOU SHOULD HAVE DIRECT ACCESS TO YOUR DRIVER WHICH MIGHT BE ABLE TO HELP YOU OUT ASAP, QUICKLY AND DIRECTLY.

WHAT IS THE CHILDREN POLICY? IS THERE ANY FORMS I NEED TO COMPLETE?

YES ALL CHILDREN WILL BE SUBJECT TO ADDITIONAL QUESTIONS AND/OR MORE WAVIER FORMS.

I HAVE A QUESTION THAT WAS NOT ADDRESSED? I NEED MORE INFO? WHO CAN I CONTACT?

1ST OFF SORRY WE COULDN’T BE OF MORE ASSISTANCE TO BEGIN WITH. IF YOU HAVE MORE QUESTIONS PLEASE GO TO THE CONTACT US PAGE AND SEND US AN EMAIL WITH YOUR QUESTIONS AND WE WILL REPLY ASAP.

WHAT IS YOUR CANCELLATION POLICY?

IF WE COULDN’T REACH OUR MINIMUM RESERVE ON OUR LUXURY BUSES 48 HOUR BEFORE A TRIP WE WILL OFFER A FULL REFUND OR THE OPTION TO JOIN US IN A SPRINTER VAN OR OUR IDEAL CAR SHARE PROGRAM. CANCELLATIONS ON YOUR PART WITHIN 48 HOURS OF A TRIP WILL RESULT IN FORFEIT OF THE COST OF A SEAT ONLY OPTION. CANCELLATIONS ON YOUR PART WITHIN 24 HOURS OF A TRIP WILL RESULT IN FULL FORFEITURE OF TRIP COST. ANY CANCELLATIONS ON OUR PART 24 TO 48 HOURS BEFORE WILL OF COURSE RESULT IN A FULL REFUND OF TRIP.